Renewal of tickets and gift vouchers
Tickets ang gift vauchers fort he use swimming pools and saunas in the Thermal Park and/ or the Vespasianus hotel pools purchased in advance is 12 months from the date of purchase. After 12 months, the swimming ticket can be used with the paymanet of a surchage of € 3.00 inclusive of VAT per adult and children's ticket within an additional period of 24 months. After 36 months from the date of purchase, the swimming ticket is invalid. Older tickets and gift vouchers can no longer be extended and used and their validity has expired.
The validity of vauchers for wellness services and vernight stays must be extended in advance at the company's administration office, during business days from 8 a.m. to 3 p.m.
The expired gift vouchers of the publishers by Hiša Daril must be extended in advance at their points of sale, as they cannot be redeemed otherwise.
Thank you for your understanding and welcome.