Cookie Policy for Sava Hotels & Resorts Websites - Sava Hotels & Resorts
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Cookie Policy for Sava Hotels & Resorts Websites

What are cookies?

Cookies are little text files, in which data on your visit to a website is recorded.

Cookies make the interaction between you and the website faster and easier. They allow the website to remember an individual's preferences and experience, thereby saving time and making website browsing more efficient and pleasant.

There are many reasons for the use of cookies:

  • their characteristic of storing data on the status of an individual website (language selection, number of results to show, font size, etc.),
  • they help in the provision of online services (registration, shopping basket content, registration for newsletters, viewing videos, etc.),
  • they help collect data on website users' habits (number of visits, content that is of interest to the user, etc.) that helps us improve your user experience and assess the effectiveness of website design.

Cookies on the Sava Hotels & Resorts websites are set up in accordance with the Electronic Communications Act (ZEKom-1) and the General Data Protection Regulation (GDPR).

Which cookies are used by this website?

As our aim is to be completely honest with you, we have prepared a list of all the cookies we use on our SAVA HOTELS RESORTS websites and have defined their storage period, purpose of data processing, and the data controller.

Strictly Necessary Cookies

These are cookies that help us to serve content correctly, enable access to websites and the functioning of individual functionalities of the websites as well as the functioning of forms, the shopping basket, and other essential website elements.

Such cookies are only active during the session and do not collect analytical or other data about your website visit.
Name of cookie Storage period Data controller Purpose of collected data processing Cookie storage location Cookie type
ASP.NET_SessionId session sava-hotels-resorts.com Ensures the basic functions of website operation Slovenia HTTP

How do we handle your personal data that you enter into forms on the website and when registering for the newsletter?

The data that you enter into website forms is used exclusively for the purpose of relaying a message (submission of an enquiry, reservation, purchase, etc.) or the requested service. We diligently protect your data and never communicate it to third parties or use it for any other purposes.

By registering for the newsletter, you consent to your e-mail address being used for notifying you about news. You can unsubscribe from the system at any time by clicking on the "unsubscribe" link in any e-mail sent to you.

You can find more information about cookies in the Information Commissioner's Guidelines.

Non-Essential Cookies

Analytical Cookies

Data collected via analytical cookies may also be available to the Google Analytics provider, through which we measure visits and the use of our websites.

You may reject the use of analytical cookies by changing the settings in your browser. In case of changes to your browser's settings, you might not be able to use the full scope of the website's functions.


You can also prevent Google from using cookies by downloading and installing a browser add-on available at: http://tools.google.com/dlpage/gaoptout?hl=en.

Name of cookie Storage period Data controller Purpose of collected data processing Cookie storage location Cookie type
_dc_gtm_UA-# session sava-hotels-resorts.com The Google Tag Manager controls the loading of a Google Analytics script tag. USA HTTP
_ga 2 years sava-hotels-resorts.com It is used to distinguish users under randomly generated unique IDs. USA HTTP
_gid session sava-hotels-resorts.com It is used to distinguish users under randomly generated unique IDs. USA HTTP
VISITOR_INFO1_LIVE 179 days youtube.com Tries to estimate the users' bandwidth on pages with integrated YouTube videos. USA HTTP
YSC session youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. USA HTTP
IDE 2 years doubleclick.net Effectiveness of advertising Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. USA HTTP
collect session analytics.google.com Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. USA Piksel

Third-Party Cookies (Cookies for Marketing Research Purposes)

These are analytical and functional cookies installed on your device by companies such as Facebook and Google. This type of cookie enables the use of add-ons and functions associated with social networks as well as for tracking the use of their services.
Name of cookie Storage period Data controller Purpose of collected data processing Cookie storage location Cookie type
@@History/@@scroll|# persistent youtube.com Helps website owners to understand how visitors communicate websites. USA HTTP
_dc_gtm_UA-# session tagmanager.google.com Used by Google Tag Manager to control the loading of a Google Analytics script tag. USA HTTP
fr 3 months facebook.com Used by Facebook to serve third-party advertiser ads. Germany HTTP
GPS session youtube.com Registers the unique ID in mobile devices that enables tracking based on the GPS geographical location. USA HTTP
IDE 2 years doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. USA HTTP
test_cookie session doubleclick.net Used to check if the user's browser supports cookies. USA HTTP
VISITOR_INFO1_LIVE 179 days youtube.com Tries to estimate the users' bandwidth on pages with integrated YouTube videos. USA HTTP
YSC session youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen and show the most relevant content and ads in the video. USA HTTP
PREF 2 years youtube.com Records the number of ass of an individual video and shows the most relevant content and ads in the video subject to the user's preferences. USA HTTP
tr session facebook.com Unqualified Germany Piksel
ads/ga-audiences session tagmanager.google.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. USA Piksel
ads/user-lists/# session tagmanager.google.com List of users USA Piksel

How can you manage or delete cookies?

We will never use cookies to collect your personally identifiable data, but you may elect to change the browser settings for the use of cookies on your computer or mobile device.

Most browsers allow you to accept or reject all cookies or accept or reject only certain types of cookies. You can also delete cookies that your browser has already stored on your device.

The procedure for changing cookie settings differs from browser to browser. You can find information in this regard using the "Help" function, visiting http://www.aboutcookies.org/ which explains the procedure in all modern browsers, or you can contact us via e-mail.

You can disable Google Analytics and DoubleClick cookies by using the instructions available on the following links:

Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en
Double Clickhttp://www.google.com/policies/technologies/ads/
AddThishttp://www.addthis.com/privacy/opt-out-saved#.UbmBr6zDCZd

You can change cookie settings by clicking the link below:

Sava Turizem d.d. reserves the right to upgrade the Cookie Policy at any time. Corrections to the existing Cookie Policy will be published as soon as possible and in the same section of the website.

Data Subject's Rights

Sava Turizem d.d. has appointed a data protection officer whom you can contact in respect of any questions related to your personal data and the exercise of your rights under the General Data Protection Regulation.

You can submit requests relating to your rights in the area of personal data protection as follows:

  • at our address: Sava Turizem d.d., Dunajska cesta 152, 1000 Ljubljana,
  • via our e-mail address: dpo@sava.si,
  • in person at hotels' reception desks.

You can also ask any questions relating to your requests about your rights in the area of personal data protection at the telephone number: +386 4 206 51 38.

In accordance with GDPR, your request must be complete and comprehensible, which is why we have prepared the following forms that will assist you in exercising your rights:

For the avoidance of unauthorised consultation of your personal data and for the assurance of data correctness, we request that you identify yourself when submitting the request (e.g. by way of a personal identification document).

Why sign up for the newsletter?

Find out about our latest special offers in time.
Take advantage of our special offers and get more for your money.
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*By confirming the registration you will be subscribed to the general newsletter with news and offers from Sava Hotels & Resorts (Sava Turizem d.d.). You can unsubscribe at any time by following the directions provided in the newsletter.
For more information, please read the Personal data protection page on our website.

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