Collecting and using Droplets
Check where you can collect your Ambassador Droplets and what benefits are available to you when you decide to use them. Free nights are available from 3,000 Droplets onwards!
MORE ABOUT DROPLETS
Sava Hotels & Resorts
Ambassador Loyalty Programme
The largest tourism loyalty programme in Slovenia
A loyalty programme where member satisfaction and benefits are truly at the forefront. It grants you many advantages, considerations, and extra-friendly treatment at all Sava Hotels & Resorts accommodation facilities. We reward your custom with Droplets, which you can redeem for free nights at our resorts at your leisure.
6 reasons to become an Ambassador
We enjoy the trust of over 100,000 Ambassadors from around the world
An easy way to get free overnight stays
Get Droplets for every euro spent
Free membership
Exclusive deals
Diverse resorts of Sava Hotels & Resorts all over Slovenia
How the loyalty programme works
You can learn more about the loyalty programme through the following 4 steps.
Learn about the membership statuses
Frequently asked questions
Membership cards are issued in series, every other month (in the second half of January, March, May, July, September and November). You usually receive your card within 1-2 months of the date of application. It may sometimes happen that cards do not reach their recipients due to postal problems. If more than two months have passed since your application and you still haven't received the card, please let us know at info@shr-ambasador.si.
You can check the balance of Droplets and the validity of your credit on your Ambassador online profile. Upon successful attribution of Droplets, after being issued an invoice for services at our resorts, the balance and validity are also printed at the bottom of the invoice document (with the exception of invoices at bathing complexes, where unfortunately this information cannot be printed).
If you do not use an online profile, you can also check the balance and validity of your Droplets at any SHR reception desk, or by sending an inquiry per e-mail to info@shr-ambasador.si (be sure to include your membership number in your email). In the event that you contact us from an e-mail address that you did not provide when you signed up, we also need additional personal information from you for purposes of identification (e.g. date of birth, or name of the resort/accommodation where you last stayed or purchased a service).
In order to obtain a new card, it is necessary to fill out a loss of card form. The easiest and fastest way to complete this is on your Ambasador online profile under the special "Lost Card" tab. If you plan to visit our destinations in the near future, you can also report the loss of your card at the reception of any SHR accommodation.
Droplets are valid for 18 months from your last active transaction, i.e. from the last payment for which you received Droplets. The validity of already collected Droplets can be extended with a timely new payment, which is not limited by a minimum amount (so this can be done even by purchasing a cup of coffee). If you cannot visit any of our destinations in time, we recommend purchasing a gift voucher from our online store or via our reservation centre (in this case, make sure to make the purchase in your name and state your membership number).
Join the Ambassador Loyalty Programme
Become an Ambassador and start collecting Droplets - by staying at our accommodations, visiting our spas and wellness centres, and enjoying our diverse culinary selection.
The information on this website is informative only, so make sure to also check the General Terms and Conditions.
