Hygiene Standard Plus - Sava Hotels & Resorts
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Hygiene Standard Plus

What is Hygiene Standard Plus?

We have introduced a number of safety and protection measures, collectively known as the Sava Hotels & Resorts Hygiene Standard Plus. The Plus means that we have taken the hygiene recommendations issued by the National Institute of Public Health and upgraded them. Thermal imaging cameras have been installed at reception to measure the guests’ body temperature. Upon arrival, guests receive a personal protection kit, which includes a face mask and disinfectant. We also pay particular attention to disinfecting the surfaces in our hotel rooms. The technology we use is 100% effective against the coronavirus. This way, you can truly relax and devote all your time and energy to just enjoying your holiday.

Upgrades to Hygiene Standard Plus in 2021:

Organisation of PCR and rapid antigen testing

Q&A

Technology for 100% reliable room disinfection

For the 100% reliable disinfection of our accommodation facilities before the arrival of each new guest, we use NF EN 14476:2013 + A2:2019, the most up-to-date technology, which has been certified as effective against the coronavirus 229E. A special nozzle is used at just below ceiling height to spray the solution throughout the room, completely and thoroughly disinfecting every part of it, including the furniture, walls, and floor. The solution is harmless to humans. Guests can enter their fully disinfected room after just a few minutes.

Going the extra mile for safety and protection:

  • Maximum room disinfection using the most up-to-date technology that has been certified as effective even against the coronavirus – 229E – NF EN 14476:2013 + A2:2019
  • Protective package for each guest

  • Contactless, sensor-operated hand disinfectant dispensers

  • Intensive disinfection of 8 solid surfaces in the rooms
  • Thermal imaging camera for measuring body temperature

Disinfection of the most exposed surfaces

In our hotel rooms, we have identified 8 surfaces that guests most commonly come into contact with. We make sure these surfaces are cleaned, sanitised, and disinfected particularly carefully and more frequently. After the room has been sanitised, the door is sealed with a special sticker signalling thorough cleaning. The room keys/access cards are sanitised for each guest, and safely handed over to the guest. The TV remote control is packed in a protective bag, which is replaced for each new guest. We have also removed all decorative elements on upholstered furniture and beds.

Conditions for checking in at a tourism accommodation facility

In accordance with the government ordinance – Ordinance on the method of meeting the condition of morbidity, vaccination and testing to curb the spread of SARS-CoV-2 virus infections – guests are only permitted to enter and stay in tourist facilities (accommodation facility, restaurants, water parks, wellness and congress halls) if they meet the RVT condition (Recovered/Vaccinated/Tested). 
As a provider of tourism services, we are required to check whether our guests meet these conditions. 
To show you meet the RVT condition, please present any of the certificates listed below that apply to you: 
1. Certificate of a negative SARS-CoV-2 test result from a PCR test no older than 72 hours according to the date of the swab taken or a rapid antigen test no older than 48 hours according to the date of the swab taken; 
2. EU Digital COVID Certificate in digital or paper format and with a QR code (“EU DCC”); 
3. A digital COVID certificate of a third country in digital or paper form and with a QR code, which must contain the same data as the EU DCC and be issued in English by a competent health authority of the third country; 
4. Certificate of COVID-19 vaccination showing that you have received: 
– the second dose of the Comirnaty vaccine produced by Biontech/Pfizer or the Spikevax COVID-19 vaccine produced by Moderna or the Sputnik V vaccine produced by Russia’s Gamaleya National Centre of Epidemiology and Microbiology or the CoronaVac vaccine produced by Sinovac Biotech or the COVID-19 vaccine produced by Sinopharm or the Vaxzevria COVID-19 vaccine produced by AstraZeneca or the Covishield produced by the Serum Institute of India/AstraZeneca or a combination of two previously listed vaccines. The certificate is obtained as of the day of vaccination with the second dose; 
– the first dose of the Janssen COVID-19 vaccine produced by Johnson and Johnson/Janssen-Cilag. The certificate is obtained as of the day of vaccination; 
5. Certificate of a positive PCR test result older than 10 days, unless a doctor determines otherwise, but no older than 180 days; 
6. Proof of recovery from COVID-19 referred to in the preceding point and proof of vaccination against COVID-19 to show that you have received one dose of a vaccine under indent one of point 4 within a period of no more than 180 days since receiving a positive PCR test result or from the onset of symptoms. The person is protected as of the day of vaccination. 
Children under 15 years of age are not required to meet the RVT condition. 
In accordance with the government ordinance – Ordinance on the method of meeting the condition of morbidity, vaccination and testing to curb the spread of SARS-CoV-2 virus infections – persons who are service users or who are involved in or present in providing services or in environments in Slovenia and do not meet the RVT condition shall not be permitted to use the service or be involved in or present in providing services or in environments in Slovenia.

List of Hygiene Standard Plus measures

The staff

Reception and hotel lobby

Hotel rooms

Restaurant and bar

Pools and water parks

Wellness

Saunas

Health care

Meetings and events

Camp

Glamping

Carefree reservation

In addition to all the protective and safety measures in place during all visits, the following will also help you organise your holiday without worry:
• If you want to change or cancel your reservation for any reason, you can do so free of charge within a certain period.
• If you cannot use your reservation due to the epidemiological situation, you can cancel it free of charge up to 24 hours before the planned start of your holiday.
• If foreign guests contract Covid-19, we cover the costs of a prolonged stay in certain circumstances. 
• For a fee, we organise rapid antigen and PCR testing for our guests.

Border crossing regime

The most up-to-date information on border crossing is available on the policija.si and gov.si websites.
 
Information on travelling within the European Union, situations at borders, and available transport and tourism services in the EU Member States, is available on the European Commission website.


All for one and one for all

In addition to providing a personal protection package containing a face mask and sanitising wipes for each guest, we also encourage our guests to adhere to the following expert recommendations from the National Institute of Public Health. Keep a distance of at least 1.5 m from other people at all times. Wash your hands regularly or use alcohol-based sanitizers if water and soap are not available. Do not touch your eyes, nose or mouth. Practice good cough and sneeze etiquette. Close personal contact (e.g. shaking hands, hugging) increases the likelihood of infection. Wearing a protective face mask is recommended at least in enclosed spaces.

Slovenia- Green and Safe travel destination

Slovenia is again ready to invite you into the arms of our green and safe country. In Slovenia, residents and guests also feel safe thanks to the many years of endeavour to act sustainably, and because we observe high standards of hygiene. The Slovenian Tourist Board (STO) has united its commitment to creating conditions for a safe holiday in Slovenia, with responsible travel standards in tourism, under the Green & Safe label:

  1. High standards of hygiene, and recommendations for the protection of health, have been set up
  2. We are one of the safest countries in the world
  3. We strive for a sustainable future
  4. We love to live an active, healthy, and green life
  5. We swear by boutique and unique experiences

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