Best Online Price Guarantee

Lowest online price guarantee

We guarantee that the Sava Hotels & Resorts website offers the lowest online price for any booking. If you intend to book your stay on our website but find another website offering a lower price for the same type of stay at our destination, we will offer you the same price with an additional 5% discount.

If you wish to call on this guarantee, please send an e-mail to sava-hotels-resorts@sava.si or call our Booking Centre on + 386 4 206 60 00 and tell us where you found a lower price.

Lowest online price guarantee – Terms and Conditions

If you find a price on another website that is lower than the price offered on our website and covers the same facility, accommodation unit and date of stay, we will offer you an additional discount on our price. The guarantee refers to prices where the fees are included (VAT, cost of services, tourist tax, etc.).

Regardless of how many lower prices you find for the same stay, we will offer you a 5% discount. If a guest stays at a Sava Hotels & Resorts destination for several days, the lowest online price guarantee refers to the comparison of the total price of stay under the current Sava Hotels & Resorts price list and the total price of stay offered on another website. Multiple calls on the lowest online price guarantee for stays longer than one day will be treated as a single call for a single stay; the lowest price will be applied to this stay.

The lowest online price guarantee does not apply to prices quoted on websites that enable the guest to select the hotel category but do not reveal the hotel name until the booking has been confirmed. This means that the guarantee does not apply to prices quoted on websites that do no reveal the name of the hotel, the exact location of the hotel, the hotel brand and any other information that might indicate the hotel in question.

The lowest online price guarantee does not apply to package prices. In this case, hotel accommodation is offered as part of the package in conjunction with other services. Furthermore, the lowest online price guarantee does not apply to unpublished prices and prices not available to the general public, e.g. prices offered to companies, group prices, prices for conference participants and any other price offered to a specific group and not available to the general public.